Our Philosophy Our philosophy is based on the Golden Rule; we treat our employees, customers, suppliers and shareholders as we would like to be treated. We encourage our employees to join our philosophy by helping out in the communities where they live and work. Earnings Our first corporate goal is to earn money for its shareholders and increase the value of their investment. We believe that the best measurement of the accomplishment of our goal is consistent growth in earnings per share. Our Golden Rule We treat our customers, employees, investors and suppliers as we would like to be treated. People We are dedicated to the belief that people are our most important asset. We believe people respond to recognition, opportunity to grow and fair compensation. We believe that compensation should be directly related to job performance. We use incentives, profit sharing or otherwise in every possible situation. From employees, we expect an honest day's work for an honest day's pay. We believe in the philosophy of continued employment for all of our people. In filling job openings, every effort is expended to find candidates within our walls, its divisions or subsidiaries. Customers Without the customer and their need for our products and services, we have nothing. We will exert every effort to see that the customer's quality and service requirements are met. Once a commitment is made to a customer, every effort is made to fulfill that obligation. Suppliers We cannot operate profitably without those who supply the quality materials we need. We ask that suppliers be competitive in the marketplace with regard to quality, pricing, delivery and volume purchased. We are a loyal customer to suppliers who meet our quality and service requirements through all market conditions. Organization We believe in a divisionalized organizational structure with responsibility for performance resting with the head of each operation. All managers are given the operating latitude and authority to accomplish their responsibilities within our corporate goals and objectives. In keeping with this philosophy, we do not create excessive corporate procedures. If procedures are necessary within a particular company operation, that manager creates them. We believe in a small corporate staff and support group to service the needs of our shareholders and operating units as requested. Communication We communicate through every possible channel with our customers, employees, shareholders, suppliers and financial community. Citizenship We practice good citizenship at all levels. We conduct our business in a professional and ethical manner. We encourage all our people to actively participate in community affairs. We support worthwhile community causes. See our business code of conduct.